Security notice: The Life Inside platform is not affected by the PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619. No action is required for your use of Life Inside. Assessed 23 October 2026. Questions: legal@lifeinside.io

HR chatbot: answer candidates and new hires, and let them meet the team

An HR chatbot answers the questions candidates and new hires send to HR again and again: what the role involves, what the first week looks like, where to go on day one, who to ask about equipment. Life Inside is an AI chatbot where text chat and video live in the same widget and the same conversation. The agent answers in text from content your HR team approves, and when it helps it shows a short video of real people: the manager welcoming a new hire, the team, a day in the role or how onboarding works.

This page covers what a chatbot for HR should answer, how the step from chat to video works and what it does not do. It is part of our guide to chatbot use cases by industry. To see it answer from your own careers or onboarding pages, book a demo.

What hr and people teams visitors ask

  • What does a normal day in this role look like?
  • Who will my manager be, and what is the team like?
  • What happens in my first week?
  • Where do I go and what do I bring on my first day?
  • When do I get my laptop and accounts?
  • Is hybrid or remote work possible in this role?
  • Who do I contact in HR about my contract?
  • What benefits do employees have?

From chat to video: how it works for hr and people teams

Text chat and video in the same widget and the same conversation. The agent answers in text, and when it helps it shows a short video of real people in the same window.

  1. A new hire on the onboarding page types: "I start on Monday. What happens in my first week?"
  2. The agent answers in text from the onboarding content HR approved: the schedule for the first days, where to go and what to bring.
  3. In the same chat window it offers a short welcome video from their manager, and then a video of the team they are joining.
  4. The new hire asks how onboarding works and gets a short text answer, followed by a video of a colleague explaining the first weeks.
  5. The agent gives the link to the onboarding checklist, or points to the right HR contact for anything personal such as the contract.

What a chatbot for HR services answers

Most questions HR receives from candidates and new hires are general, and the answers already exist somewhere in your careers pages, onboarding material and policies. A chatbot for HR services answers them on the page where people are looking, day and night, and leaves personal matters to your HR team.

  • Candidates: the role, the team, the culture, benefits and how the hiring process works.
  • New hires: the first day and first week, practical details, who to ask about what.
  • Employees on careers and onboarding pages: general policies and processes, as written in your approved content.
  • International hires: questions in their own language, in more than 60 languages.

An onboarding chatbot that shows real people

Starting a new job is easier when you have already seen your manager and your team. The Life Inside AI Chat Agent can present interactive video recorded by your own people: a welcome from the manager, the team, a day in the role or how onboarding works. The new hire keeps chatting in the same window afterwards.

For hiring, the same agent works on your careers site; see employer branding and recruitment. Avarn Security runs an AI career guide that takes candidates from question to application.

What an HR AI agent should not do

Be clear about the limits. Life Inside is not connected to payroll or HR systems, and it does not answer personal case questions such as leave balance, salary or a specific contract. It answers only from content your HR team approves. When a question is personal or it does not know, it says so and points to the right HR contact, and the gap shows up in AgentLoop. It is not a live-chat inbox where HR takes over conversations.

The agent tells people clearly that they are talking to AI, as the EU AI Act requires of chatbots. Data is hosted in the EU with a data processing agreement.

Is Life Inside the right HR chatbot?

It fits HR and people teams that want candidates and new hires to get straight answers and meet the people they will work with. Life Inside already works with HR teams on employer branding and recruitment; see the case studies. On customer sites, up to 15% of visitors click the widget.

Setup is one JavaScript snippet (integrations shows where it goes), most agents go live within a day, and Life Inside builds the knowledge base with you. An optional AI Video Agent can put a face on the conversation. Plans are on the pricing page, with no lock-in and 3 months' notice.

Frequently asked questions

An HR chatbot is an assistant on a careers or onboarding page that answers candidates, new hires and employees about roles, onboarding and general HR processes. Life Inside can also show short videos of the manager and team in the same chat.

No. Life Inside is not connected to payroll or HR systems and does not answer personal case questions. It points the person to the right HR contact instead.

Only from content your HR team approves, such as careers pages, onboarding material and policies. When it does not know, it says so, and the gap shows up in AgentLoop so you can add the answer.

Yes. It answers questions about the first day and first weeks, shows videos such as a welcome from the manager or how onboarding works, and links to your onboarding checklist.

Yes. On your careers site it answers questions about roles, the team and the hiring process, shows a day in the role on video and guides candidates to apply.

Yes. People write in more than 60 languages and get the answer in the language they write in.

Yes. Life Inside hosts data in the EU and offers a data processing agreement. The agent tells people clearly that they are talking to AI.

Sources

Updated 2026-11-03