ENGAGE43 agents active right now17 conversations in progress9 new leads this hourNew agent live — RecruitmentAvg. response time 1.2sVisitor peak — 34 active
ANALYSESentiment +8% positive847 interactions analysed14 patterns identifiedTop question: 'What does it cost?'91% matched to knowledge baseConversation peak 2–4 pm
IMPROVEResponse time down 12% since last week+34% accuracy after latest training3 agents fine-tuned by teamKnowledge base updated — 6 new docsConversion rate +18% this monthFAQ updated from top questions
REPORTWeekly digest sent5 new insights surfaced23 teams notifiedROI dashboard updated4 conversions reported todayMonthly report ready for 12 clients