AI video agents are changing the way humans are now interacting with businesses. Now, instead of human representatives helping you find the perfect product, the repeated tasks are taken care of by AI agents. From lead generation to managing internal workflows, even the smallest parts of your business can use AI video agents to turn manual work into automation.
These autonomous video agents are continuously proving their impact in marketing as they make viewers retain 95% of the information when it is being told by AI video agents. In addition to this, 89% of consumers find this form of information sharing to be much more inclined towards their requirements. All of this resulted in more than 41% of businesses using AI video production in one way or the other. But, the current usage of AI video agents has reached the saturation point. As a result, with this blog, we are going to discuss the future trends of interactive AI video, of which you need to keep an eye on to be an early adopter.
We will showcase to you different trends that help you in presenting a strong brand presence and customer support that leads to a loyal brand following. So let’s find out what the future of AI video agents looks like and what businesses can achieve from these trends.
With AI avatars for business, you will be adding human presence to digital platforms. Just ask yourself, you too prefer talking to a face in comparison to a text. Using AI video agents, you will be making online interactions feel a bit more empathetic, relatable, and memorable. A single AI video agent can handle more than 1000 video conversations all at the same time.
Instead of having one single video which your users and online customers can access, you are going to have personalized video interactions where responses from the AI video agent are dynamic in nature, meaning they will change depending on the product that the user has been checking out, the questions they are asking, and the services to which they are showing interest. For example, if a user is asking about the price-related questions to the AI video agent, the AI will break down the pricing of the product they are looking for and show the EMI options along with the alternatives from a lower budget.
AI customer service bots such as video agents can be implemented in various areas like mobile apps, websites, and landing pages, WhatsApp and other messenger apps, e-commerce product pages, support portals, and you can also use them on in-store digital kiosks. Likewise, when you are using real-time AI communication, the tonality will remain the same across different channels. The interactive AI video will have the same face, the same voice, the same knowledge base, and the personalized behavior will also be the same, thus making sure that the brand’s identity will become alive and consistent on all platforms.
Emotionally intelligent AI is the next big leap in digital interactions. AI video agents have not only become smart, but they can also now showcase sensitive behavior. As a result, instead of just processing the natural speech of a customer, the AI is now able to interpret the emotional tone, behavior, and frustration levels, along with excitement, hesitation, and surprise.
Having this ability makes AI avatars for businesses to remain calm when needed, energetic when it is appropriate, and gentle when they sense increasing levels of stress in their customer. All of this will make conversations feel more human and not robotic. The mirroring of emotions and adjusting the pace of conversations will give AI video agents the emotional fluency that makes customer support more comforting and resolute.
Generative AI video creation is a big help for both small and large-scale organizations that want to build personalized videos for their customers. Besides this, the AI platform turns static interactions into face-to-face-like video experiences, which makes digital communication feel more human, emotional, and grounded. Furthermore, generative AI platforms like Lifeinside.io can tailor voice, tone, expressions, and language based on user preference, past interactions, demographics, or behavioural data.
AI video sales agents are not just your regular automated responders; they are designed to act like they are the digital salespeople who can understand the requirements of the customers, converse with them in real time, while recommending products that suit them in the best way possible. The AI sales agents won’t be taking any breaks; they will be available 24x7, so even if someone is browsing your products in the middle of the night, these AI video sales agents will be there to help them out. Likewise, the personalized conversations will flow dynamically so that the customers won’t feel like they are being set up for the purchase.
One of the biggest human barriers that we are still facing right now is conversing with someone who doesn’t know our language. Instead of translating the text and getting tons of errors, brands are now focusing on making the multilingual communication possible via AI video agents. With this, customers can interact with the AI brand representative in their native language, and the AI agent will reply to them in natural voice, tone, emotion, and even in localized cultural expressions. Using this feature of AI video agents, you don’t have to spend hours on script re-writing, voice-overs, editing, and even creating localized content, which is both an expensive and slow process to get things done.
Most of the digital interactions that take place on the web are reactive in nature, it could come in the form of clicks, visits, leaves, and even scrolls, all of which result in massive amounts of data that can help identify users’ requirements and their likes. Using virtual video assistants, you get to integrate CRM systems and analytical engines that make your interactions adaptive, predictive, and intelligently personalised in real-time. With this convergence, you will be able to turn all the touchpoints into data-driven, relationship-building conversations instead of gathering just another page view.
Video automation tools are making more realistic-looking content than ever before; their ability to manipulate speech and identity of someone has become pretty efficient nowadays. That’s why deepfake detection and ethical safeguards are not just proactive layers; they have become one of the most important pillars for responsible digital interactions. Using it, you will make sure that the AI video agents become more powerful with time, while the trust of customers remains intact.
The biggest barrier that has been crushed lately by AI video platforms is the need for technical expertise, meaning you do not require a production studio, a design team, or even a degree in the field of AI to build a nice-looking, hyper-realistic video experience. With AI platforms like Lifeinside.io, all you need is an idea, and with simple text input, you can get a full video that can help you in communicating with new customers.
Video creation requires cameras, actors, editors, and voice artists, and takes a lot of time to complete, and can now be generated in just a few minutes. The no-code AI video platforms have given users the speed and affordability to carry on more experimentation with their ideas.
In the past, AI models were limited to generating only text or summarizing customer interactions. With AI video agents, the game has changed forever; now, AI can act autonomously to get the work done without requiring any human assistance.
These AI video agents have emerged as a massive boon to customer service, paving the way for autonomous and low-effort customer experiences. These interactive AI videos will proactively resolve service requests on behalf of customer representatives, thus making your organization one of the first to enter a new era of customer engagement and digital interactions.
AI video agents have become popular because they are able to combine human-like interaction with scalable automation, which results in higher digital engagement. The omnichannel presence of AI video agents ensures consistent engagement, while generative AI allows brands to produce interactive videos quickly while being cost-effective.
Here is the list of industries that are going to benefit most from using an AI video agent:
Up to a certain extent, AI video agents can replace human support agents, for example, if a customer is asking simple questions related to their product delivery, the AI video agents can provide them with the current update in no time. But if there is something more serious, like having an issue with the product, human support is needed to make the discontented customer feel heard.
Generative AI makes every interaction unique, and that too in real-time, which results in higher engagement. Additionally, generative AI reduces production time and cost, making it easier for start-ups or even small-scale businesses to deploy scalable and interactive video agents across multiple platforms.
Here are some of the major ethical concerns that one needs to keep in mind when they are deploying AI video agents:
Absolutely, AI video platforms like Lifeinside.io are developed to make it easier for both small and large-scale businesses to set up their AI video agents at an affordable price point. Using it, small businesses can look bigger, smarter, and more responsive, thus creating professional digital interactions that boost engagement and sales.