Glossary

Onboarding Videos: Engaging Training for Employees & Customers

Written by The Life Inside Team | Oct 10, 2025 9:23:26 AM

Onboarding videos turn the welcoming process for new hires or customers into dynamic, captivating educational experiences. These videos are intended to promote early emotional attachment to the company or product, expedite adjustment, and communicate important policies or instructions.

With the help of an interactive video platform, branched, customized onboarding pathways may be created in which viewers select subjects, finish retention-boosting embedded quizzes, and access further resources, all inside a single video experience. With built-in feedback systems to promptly address inquiries, onboarding videos can provide workers with an introduction to the company's culture, workflows, tools, and compliance training.

Customers may watch onboarding videos that show how to use a product, best practices, or service FAQs with interactive calls to action to book consultations or contact assistance.

Analytics monitor quiz results, completion, and feedback to make incremental improvements to the content. Onboarding videos are a scalable, contemporary solution that lessens the training load, enhances knowledge transfer, and speeds time-to-value.